Reviews

"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."

We spent a week traveling with this tour company—three and a half days on safari in the Northern Circuit of Tanzania and three days exploring Zanzibar. They arranged the entire safari and accommodation in Zanzibar on our behalf, custom-made to our itinerary, at a cut-rate price. We couldn’t find a better package deal anywhere, and the services they offered were superb. The safari guide was knowledgeable and skilled, and we had our own private jeep. The accommodation exceeded expectations, and the pre-arranged transfers at the airports proved to be reliable. A brilliant service for a brilliant price. Highly recommended!

"The safari organized for our yearly mother-daughter bonding trip was just superb! The operator met all our needs and requests. Best of all, we had a super driver/guide who made us feel safe and answered all our questions. This journey through Kenya was a lifelong fantasy come true. Thanks to all for answering our emails rapidly."

"They provided a thoroughly enjoyable safari. Although I was nervous booking and transferring money overseas, to our pleasant surprise, everything went according to plan, including the arrangement of pre- and post-safari accommodation at the Impala Hotel in Arusha. We had a comfortable vehicle, and our tent was great – a very good size and kept us dry through storms, night after night. Apollo was our guide/driver and was extremely knowledgeable and proficient. He had to do some very challenging four-wheel driving owing to a lot of rain and got us through every time without a hitch (others were not so lucky!). We saw so much wildlife right up close and personal, including the Big 5 – and he was so patient when we just wanted to spend ages watching nature at its best. Our cook, Bereggi (sorry, I have no idea how he spells it?), was excellent also, providing absolutely fabulous meals!! The two of them made a trip to remember! Overall, it was an excellent 8 days which allowed us to see the best of what Tanzania can offer on safari."

"We had a well-organized journey to Mt. Kilimanjaro with this company. Before the trip, they gave us all the information we needed to prepare for a successful climb. They also arranged a shuttle from Nairobi Airport to Arusha, where the journey began (though the shuttle was full of people in very hot circumstances). The next morning, we started the climb. We took six days to reach Uhuru Peak and descend back to the gate. The guide was okay – not very talkative but polite and knowledgeable. The food was good, considering the conditions. After the climb, we did a four-day safari through Ngorongoro, Lake Manyara, Tarangire, and Arusha National Parks. We saw the Big Nine, except the leopard. The guide had good knowledge of the animals, and the chef cooked excellent meals. The lodge near Arusha was comfortable, and the staff were kind. The only disappointment was the high fee for arranging flights to Zanzibar. Overall, a very nice journey, and I recommend this company."

The safari was fantastic – the best holiday I’ve ever experienced. Our guide was informative and taught Swahili along the way. The food at camps was delicious. 

"They are a very professional and organized company. I was in communication with Mwanaid for many months prior to the trip, and she was always prompt and helpful in answering my many questions. Our driver-guide was excellent, spoke very good English, and made our trip very pleasant. I would recommend this company to others looking for a great safari."

"This was a wonderful experience for my first time in Africa! Jane helped me customize the tour, and the accommodations were superb. Simon, the safari guide, was 'simply the best' at being at the right time and right place for game viewing and for his informative comments and knowledge of the area."

"What a fantastic deal! I had a chef and a driver and a big 4x4 just for me! The parks visited were teeming with wildlife, and the driver, Fredy, was attentive and very competent. He was amazing and could spot game from phenomenal distances. Camping on the Serengeti was one of the most amazing experiences of my life. The facilities in the camping grounds are okay, the toilets suffer

"I would be delighted to offer a short review of our holiday experience. From meeting us at the airport to our departure a fortnight later, Penel, from the tour company, Anton, our safari guide, and Meckson, our Kilimanjaro guide, were kindness itself. Nothing was too much trouble, and everything ran like clockwork, even when we altered our plans! The holiday was well organized, from planning our journey up Mt. Kilimanjaro, through to which safari parks to visit and which hotels to stay at – all within our price range, I may add. The whole holiday was a total delight, with, of course, the friendliness of the Tanzanian people and the beauty of the country all adding to the experience. I can’t recommend this operator highly enough and will certainly return to them when we plan our next holiday (funds permitting). Hope this brief paragraph conveys how much we enjoyed the whole experience."