Reviews

The safari was fantastic – the best holiday I’ve ever experienced. Our guide was informative and taught Swahili along the way. The food at camps was delicious. 

"This was a wonderful experience for my first time in Africa! Jane helped me customize the tour, and the accommodations were superb. Simon, the safari guide, was 'simply the best' at being at the right time and right place for game viewing and for his informative comments and knowledge of the area."

"Being with a smaller operator was great because we were in a vehicle by ourselves. Our guide, Antoine, and our cook, Abou, were excellent. Antoine was very knowledgeable and experienced about the different game parks we traveled to. Abou is an excellent cook and very personable. The food was tasty, healthy, and hearty – we were never hungry. The sales department was the low point. Our sales rep was not timely with all the information we needed to prepare for the trip. For instance, I didn’t know the safari started in Arusha until after several discussions about the itinerary. Had I known, I would have booked tickets to Kilimanjaro instead of Dar Es Salaam. All that being said, we ended up having a great time."Operator Response: "We thank Samuel for his feedback and are pleased that he had an enjoyable safari. We will ensure all clients are aware of the start point of their safari in the future."

"My friend and I were very pleased with the arrangements for our trip to Zanzibar. The tickets were available at the airport in Dar es Salaam as promised, and transportation was waiting to take us to the Dhow Palace on arrival. The Dhow Palace was every bit as colorful and full of character as its pictures, and the staff were friendly and helpful. We went on the Spice Plantation and Prison Island tours and found the guides to be punctual, pleasant, and knowledgeable, and we never felt rushed while touring. Overall, it was a great time in a truly lovely place!"

"We decided to organize our journey to Africa via this operator. We did the order via the internet, and because this was our first time traveling to Africa, we were a little curious. We started with some questions to the company, and during the planning, we exchanged a lot of emails. The company was serious, knowledgeable, and offered a good price. They gave us relevant information about everything we asked. We experienced that the company had very good guides who were professional and well-informed. The Kilimanjaro trip and the safari were both well-organized. Everything was planned to our best. We were especially impressed by the food during the Kilimanjaro trip, considering the conditions. None of us became ill. We have no problem recommending this tour operator to others.

"We had a great time! John was very helpful."

"Basically, I was satisfied with the services provided. The people were friendly, accurate in time, and sufficient in English. The program was flexible and according to our suggestions. Our excitement for Africa was marvelous, and I will definitely bring some customers back."

"Our safari was, no doubt, a fantastic experience. Having the opportunity to watch wildlife up close was something I personally longed for, and I wasn’t disappointed. Our guide, Anicete, proved to be very knowledgeable and a nice guy who taught us a lot about nature. The camping safari gave us the chance to see some action at night too, like a couple of hyenas and jackals fighting for a carcass just five meters away from our tent. The cook, Reuben, was also great – he even cooked a Spanish tortilla for us after we gave him the recipe! My only advice to future travelers is to make sure they know exactly what they are buying from the operator. There were a few misunderstandings on our trip, but fortunately, they were friendly enough to solve it all very easily."

"The amount we saw and experienced in the six days of this camping tour was really amazing. We went to National Parks with differing vegetation and animals, and the climate varied from tropical to sub-arctic. Campsites were mostly fine, with one exception in the Serengeti – the very popular Pimbi camp, which had over 70 people, two long-drop toilets, and no water supply. We moved to Tumbili camp, which was a vast improvement. The tour staff taught us two rousing Tanzanian songs. Thank you!"

"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."