Reviews

"They provided a thoroughly enjoyable safari. Although I was nervous booking and transferring money overseas, to our pleasant surprise, everything went according to plan, including the arrangement of pre- and post-safari accommodation at the Impala Hotel in Arusha. We had a comfortable vehicle, and our tent was great – a very good size and kept us dry through storms, night after night. Apollo was our guide/driver and was extremely knowledgeable and proficient. He had to do some very challenging four-wheel driving owing to a lot of rain and got us through every time without a hitch (others were not so lucky!). We saw so much wildlife right up close and personal, including the Big 5 – and he was so patient when we just wanted to spend ages watching nature at its best. Our cook, Bereggi (sorry, I have no idea how he spells it?), was excellent also, providing absolutely fabulous meals!! The two of them made a trip to remember! Overall, it was an excellent 8 days which allowed us to see the best of what Tanzania can offer on safari."

"We decided to organize our journey to Africa via this operator. We did the order via the internet, and because this was our first time traveling to Africa, we were a little curious. We started with some questions to the company, and during the planning, we exchanged a lot of emails. The company was serious, knowledgeable, and offered a good price. They gave us relevant information about everything we asked. We experienced that the company had very good guides who were professional and well-informed. The Kilimanjaro trip and the safari were both well-organized. Everything was planned to our best. We were especially impressed by the food during the Kilimanjaro trip, considering the conditions. None of us became ill. We have no problem recommending this tour operator to others.

"Basically, I was satisfied with the services provided. The people were friendly, accurate in time, and sufficient in English. The program was flexible and according to our suggestions. Our excitement for Africa was marvelous, and I will definitely bring some customers back."

"The operator was thoroughly professional and helpful in every way with our pre-trip planning and the tour experience itself. Mwanaid was very easy to work with and showed a great facility with kids once we were in Tanzania. Huruma and Anton, our drivers and safari guides, were also great with the kids, and we felt very safe in the vehicles with them. Our guides during the mountain climb were patient, jovial, and clearly interested in our welfare. We had a small hitch with one part of our plan, but given that we were a group of 11 (including school-age kids) and that we had to change our schedule a month before the trip, it was impressive that everything else was flawless. Indeed, each time we needed to clarify something, the staff were quick to address the issue, even coming to the hotel to sort things out. We are grateful to the entire staff for their assistance and expertise in coordinating our trip, and we can recommend them to anyone else who would like to arrange a holiday to Tanzania."

"I made a lot of inquiries into Tanzanian tour agencies and found this operator. They were patient and professional in handling my requests, and my safari/mountain trek confirmed their excellence. A wonderful experience!"

"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."

"Southern Circuit: This eleven-day tour was most successful. The program was altered to suit us, as arranged before booking. We traveled as a couple with a driver-guide and a guide who was also the cook. We appreciated the African dishes he made. The parks were amazing, and the animals were most interesting. The roads were very rough, but the driving was handled with great care. The camping was mixed, but all accommodations were adequate. One night spent on a campsite where we were the only occupants was particularly memorable."

"We had an amazing time and really loved our driver and cook. I will definitely let you know when we plan on coming back. Thanks for your help."

"Being with a smaller operator was great because we were in a vehicle by ourselves. Our guide, Antoine, and our cook, Abou, were excellent. Antoine was very knowledgeable and experienced about the different game parks we traveled to. Abou is an excellent cook and very personable. The food was tasty, healthy, and hearty – we were never hungry. The sales department was the low point. Our sales rep was not timely with all the information we needed to prepare for the trip. For instance, I didn’t know the safari started in Arusha until after several discussions about the itinerary. Had I known, I would have booked tickets to Kilimanjaro instead of Dar Es Salaam. All that being said, we ended up having a great time."Operator Response: "We thank Samuel for his feedback and are pleased that he had an enjoyable safari. We will ensure all clients are aware of the start point of their safari in the future."

"We spent a week traveling with this tour company – three and a half days on safari in the Northern Circuit of Tanzania and three days exploring Zanzibar. They arranged the entire safari and accommodation in Zanzibar on our behalf, custom-made to our itinerary, at a cut-rate price. We couldn’t find a better package deal anywhere, and the services they offered were superb. The safari guide was knowledgeable and skillful, and we had our own private jeep. The accommodation exceeded expectations, and the pre-arranged transfers at the airports proved to be reliable. A brilliant service for a brilliant price. Highly recommended!"