Reviews

"We had a wonderful trip to Tanzania – first, we climbed Kilimanjaro, and then we went on a safari. This operator arranged everything to the very best. We are very pleased and have nothing to complain about. I highly recommend this agency."

"Basically, I was satisfied with the services provided. The people were friendly, accurate in time, and sufficient in English. The program was flexible and according to our suggestions. Our excitement for Africa was marvelous, and I will definitely bring some customers back."

"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."

"Southern Circuit: This eleven-day tour was most successful. The program was altered to suit us, as arranged before booking. We traveled as a couple with a driver-guide and a guide who was also the cook. We appreciated the African dishes he made. The parks were amazing, and the animals were most interesting. The roads were very rough, but the driving was handled with great care. The camping was mixed, but all accommodations were adequate. One night spent on a campsite where we were the only occupants was particularly memorable."

"We have just returned from our trip, and we had a fantastic time. Our guide, Apollo, was very good – he took us straight to all the animals. Sometimes we couldn’t see them until he showed us. The lodges and tented lodges were very good, and we were surprised by how luxurious they were. The food was up to a very high standard, including the packed lunches. I would like to thank you for a perfect safari, and we will be using this operator again."

"We had an excellent guide and cook. Aniceth, the guide, had remarkable knowledge of the plants, animals, and local peoples and customs, and was very forthcoming in providing information to make our trip more interesting. He also gave us options to vary the safari itinerary as we went to improve our chances of seeing aspects of interest to us. Overall, an excellent safari, thanks to the guide and cook."

"Being with a smaller operator was great because we were in a vehicle by ourselves. Our guide, Antoine, and our cook, Abou, were excellent. Antoine was very knowledgeable and experienced about the different game parks we traveled to. Abou is an excellent cook and very personable. The food was tasty, healthy, and hearty – we were never hungry. The sales department was the low point. Our sales rep was not timely with all the information we needed to prepare for the trip. For instance, I didn’t know the safari started in Arusha until after several discussions about the itinerary. Had I known, I would have booked tickets to Kilimanjaro instead of Dar Es Salaam. All that being said, we ended up having a great time."Operator Response: "We thank Samuel for his feedback and are pleased that he had an enjoyable safari. We will ensure all clients are aware of the start point of their safari in the future."

"I made a lot of inquiries into Tanzanian tour agencies and found this operator. They were patient and professional in handling my requests, and my safari/mountain trek confirmed their excellence. A wonderful experience!"

"We had a well-organized journey to Mt. Kilimanjaro with this company. Before the trip, they gave us all the information we needed to prepare for a successful climb. They also arranged a shuttle from Nairobi Airport to Arusha, where the journey began (though the shuttle was full of people in very hot circumstances). The next morning, we started the climb. We took six days to reach Uhuru Peak and descend back to the gate. The guide was okay – not very talkative but polite and knowledgeable. The food was good, considering the conditions. After the climb, we did a four-day safari through Ngorongoro, Lake Manyara, Tarangire, and Arusha National Parks. We saw the Big Nine, except the leopard. The guide had good knowledge of the animals, and the chef cooked excellent meals. The lodge near Arusha was comfortable, and the staff were kind. The only disappointment was the high fee for arranging flights to Zanzibar. Overall, a very nice journey, and I recommend this company."

"Our safari was great. The operator was very helpful during the planning process and accommodated our requests, such as changing the beginning city of the tour and adding side trips. Most importantly, the company provided us with a wonderful guide, Huruma, whose English was great, and whose knowledge of the area and animals was vast. He made the whole trip a fantastic experience. My cousin, who lives in Tanzania, was very impressed with Huruma. If I were going again, I would ask specifically for him. Many thanks to this safari operator. I would do it again with them in a heartbeat."