"Our 4-day camping safari was excellent. Traveling to and from the reserve consumed two of the days, but the other two days were a marvel. Sleeping in a tent was balanced out with excellent meals cooked by Hamad. I appreciated the detail and care with which the operator arranged the safari."
"My friend and I were very pleased with the arrangements for our trip to Zanzibar. The tickets were available at the airport in Dar es Salaam as promised, and transportation was waiting to take us to the Dhow Palace on arrival. The Dhow Palace was every bit as colorful and full of character as its pictures, and the staff were friendly and helpful. We went on the Spice Plantation and Prison Island tours and found the guides to be punctual, pleasant, and knowledgeable, and we never felt rushed while touring. Overall, it was a great time in a truly lovely place!"
"We decided to organize our journey to Africa via this operator. We did the order via the internet, and because this was our first time traveling to Africa, we were a little curious. We started with some questions to the company, and during the planning, we exchanged a lot of emails. The company was serious, knowledgeable, and offered a good price. They gave us relevant information about everything we asked. We experienced that the company had very good guides who were professional and well-informed. The Kilimanjaro trip and the safari were both well-organized. Everything was planned to our best. We were especially impressed by the food during the Kilimanjaro trip, considering the conditions. None of us became ill. We have no problem recommending this tour operator to others.
"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."
"The safari organized for our yearly mother-daughter bonding trip was just superb! The operator met all our needs and requests. Best of all, we had a super driver/guide who made us feel safe and answered all our questions. This journey through Kenya was a lifelong fantasy come true. Thanks to all for answering our emails rapidly."
"Our safari was all that we could have hoped for and more, and the operator fulfilled everything they promised for our tour according to the trip plan we devised with them through email communications ahead. We felt very well taken care of the entire 10 days we were out on safari, and their careful planning was evident in how smoothly and effortlessly the safari unfolded. As for our guide, we feel incredibly fortunate to have had Huruma as our guide. He made sure that each day’s game drive was planned to give us the most time to see the animals and landscapes at their best. He also took time to discuss what options we had so that some spontaneity could be included if that was our preference. Not only is he extremely experienced and knowledgeable about the wildlife and the park habitats, but he has keen eyes for spotting animals and a keen sense of the subtle behavioral cues that indicate impending activity on the plains. Should we be fortunate enough to visit Tanzania again, we would happily use them again, and we highly recommend this company to others."
"I made a lot of inquiries into Tanzanian tour agencies and found this operator. They were patient and professional in handling my requests, and my safari/mountain trek confirmed their excellence. A wonderful experience!"
