Reviews

41 results found.

"We had a wonderful trip to Tanzania – first, we climbed Kilimanjaro, and then we went on a safari. This operator arranged everything to the very best. We are very pleased and have nothing to complain about. I highly recommend this agency."

Goran Lihv (SE)

"My friend and I were very pleased with the arrangements for our trip to Zanzibar. The tickets were available at the airport in Dar es Salaam as promised, and transportation was waiting to take us to the Dhow Palace on arrival. The Dhow Palace was every bit as colorful and full of character as its pictures, and the staff were friendly and helpful. We went on the Spice Plantation and Prison Island tours and found the guides to be punctual, pleasant, and knowledgeable, and we never felt rushed while touring. Overall, it was a great time in a truly lovely place!"

Judith Brooks (US)

We spent a week traveling with this tour company—three and a half days on safari in the Northern Circuit of Tanzania and three days exploring Zanzibar. They arranged the entire safari and accommodation in Zanzibar on our behalf, custom-made to our itinerary, at a cut-rate price. We couldn’t find a better package deal anywhere, and the services they offered were superb. The safari guide was knowledgeable and skilled, and we had our own private jeep. The accommodation exceeded expectations, and the pre-arranged transfers at the airports proved to be reliable. A brilliant service for a brilliant price. Highly recommended!

Simon Fisher (UK)

"The operator was thoroughly professional and helpful in every way with our pre-trip planning and the tour experience itself. Mwanaid was very easy to work with and showed a great facility with kids once we were in Tanzania. Huruma and Anton, our drivers and safari guides, were also great with the kids, and we felt very safe in the vehicles with them. Our guides during the mountain climb were patient, jovial, and clearly interested in our welfare. We had a small hitch with one part of our plan, but given that we were a group of 11 (including school-age kids) and that we had to change our schedule a month before the trip, it was impressive that everything else was flawless. Indeed, each time we needed to clarify something, the staff were quick to address the issue, even coming to the hotel to sort things out. We are grateful to the entire staff for their assistance and expertise in coordinating our trip, and we can recommend them to anyone else who would like to arrange a holiday to Tanzania."

Eric Gulbis (US)

"From picking us up at a different airport to getting our lost baggage up to us after we had already started climbing, the tour operator really saved the day. The customer service was incredible throughout the trip, and we were able to create a very customized itinerary for our limited timeframe. As someone who only goes on one vacation per year, I can promise that you won’t regret choosing them."

Richard and Kyle Gaines (US)

"They are a very professional and organized company. I was in communication with Mwanaid for many months prior to the trip, and she was always prompt and helpful in answering my many questions. Our driver-guide was excellent, spoke very good English, and made our trip very pleasant. I would recommend this company to others looking for a great safari."

Holly Mabee (US)

"We were satisfied with the services of this operator. Reliable and friendly service, no problems throughout the tour, very punctual, and a friendly, knowledgeable driver.

Erich Rramstoeck (DE)

"We had a great time! John was very helpful."

Lizzette Otlang (US)

"I was impressed with the operator before I even left the country. Chislon, my coordinator, was able to accommodate me to make a unique itinerary. I am 18 and traveling alone, so it was really difficult to find safari coordinators willing to work with my budget, and most dismissed me. My guide and driver, Eddie, was knowledgeable, friendly, professional, and hilarious! He kept me laughing the entire trip. Traveling alone, I was apprehensive about who my guide would be because I knew I’d be with that person for five days as my only company. With Freddie, my company couldn’t have been better."

Sarah Diemert (US)

"We have just returned from our trip, and we had a fantastic time. Our guide, Apollo, was very good – he took us straight to all the animals. Sometimes we couldn’t see them until he showed us. The lodges and tented lodges were very good, and we were surprised by how luxurious they were. The food was up to a very high standard, including the packed lunches. I would like to thank you for a perfect safari, and we will be using this operator again."

David & Paula (NL)