"This was a wonderful experience for my first time in Africa! Jane helped me customize the tour, and the accommodations were superb. Simon, the safari guide, was 'simply the best' at being at the right time and right place for game viewing and for his informative comments and knowledge of the area."
"We had a great time. All transport and accommodation were well organized, apart from the operator’s lodge on the first night. The Kilimanjaro trek was an amazing experience for both of us. It was well organized, and all our needs were met. The porters and guides were excellent. Benjamin and Christopher, the main guides, were brilliant and helped us reach the top. The food was good, and the campsites were of a good standard. Fabion was a nice guy but not experienced and got us lost a few times. Drivers need to take more initiative if animals are not being seen – they should know where to go! A full-day game drive to the sand river in Masai Mara or Serengeti would have been better than too many morning and evening drives. However, Martin was excellent and experienced and took us further out. We were always well looked after, especially when we became ill. We highly recommend this company for future trips. Thanks again for a wonderful vacation."Operator Response: "We appreciate your feedback and thank you for the constructive comments. We will ensure such issues do not happen again. Thank you for recommending us."
"Basically, I was satisfied with the services provided. The people were friendly, accurate in time, and sufficient in English. The program was flexible and according to our suggestions. Our excitement for Africa was marvelous, and I will definitely bring some customers back."
"Here is our feedback for our tour. We can say that everything was really perfectly organized. Through our whole tour, we were really happy and more than satisfied with the organization of our trip. It starts with perfect and really quick and helpful email contact from the beginning of our tour plans. Everything was going on right with our money and was organized as we agreed. On tour, our guide was really well-informed about nature and a perfect cook. We can really laud them and recommend everyone to do a tour with this operator. We’ve never thought that our trip would be this unforgettable as it was. Great thanks to the operator. It’s sure that we’ll contact them again for our next time in Africa."
"We were satisfied with the services of this operator. Reliable and friendly service, no problems throughout the tour, very punctual, and a friendly, knowledgeable driver.
"From picking us up at a different airport to getting our lost baggage up to us after we had already started climbing, the tour operator really saved the day. The customer service was incredible throughout the trip, and we were able to create a very customized itinerary for our limited timeframe. As someone who only goes on one vacation per year, I can promise that you won’t regret choosing them."
We spent a week traveling with this tour company—three and a half days on safari in the Northern Circuit of Tanzania and three days exploring Zanzibar. They arranged the entire safari and accommodation in Zanzibar on our behalf, custom-made to our itinerary, at a cut-rate price. We couldn’t find a better package deal anywhere, and the services they offered were superb. The safari guide was knowledgeable and skilled, and we had our own private jeep. The accommodation exceeded expectations, and the pre-arranged transfers at the airports proved to be reliable. A brilliant service for a brilliant price. Highly recommended!
"They provided a thoroughly enjoyable safari. Although I was nervous booking and transferring money overseas, to our pleasant surprise, everything went according to plan, including the arrangement of pre- and post-safari accommodation at the Impala Hotel in Arusha. We had a comfortable vehicle, and our tent was great – a very good size and kept us dry through storms, night after night. Apollo was our guide/driver and was extremely knowledgeable and proficient. He had to do some very challenging four-wheel driving owing to a lot of rain and got us through every time without a hitch (others were not so lucky!). We saw so much wildlife right up close and personal, including the Big 5 – and he was so patient when we just wanted to spend ages watching nature at its best. Our cook, Bereggi (sorry, I have no idea how he spells it?), was excellent also, providing absolutely fabulous meals!! The two of them made a trip to remember! Overall, it was an excellent 8 days which allowed us to see the best of what Tanzania can offer on safari."
"Just a few thoughts about our recent safari tour. Despite the initial pricing problem, I must say that the whole tour was very enjoyable, although not cheap. Very good and professional was the tour planning and the perfect logistics with dedicated personal involvement of Mwanaid. The transit hotels in Nairobi and Arusha were good and met the expected standard. The 'Kigongori Mobile Camp' was good, and all of us enjoyed the stay. This was also due to the pleasant camp crew and their personal touch. This includes our driver, John, who proved to be very experienced in finding the animals. The category 'luxury camp' is probably a bit on the high side, but we enjoyed it very much. 'Katavi Palahala' camp was definitely more on the luxury side. Management and staff were pleasant, and together with the good driver, made our stay a success. In both camps, we had the privilege to be more or less the only guests, so all the attention was directed to us. Lupita Island Resort was a memory of colonial luxury days – beautiful, different, and enjoyable. The resort management was professional, and the accommodation was something to remember. I also like to mention the well-organized air services and their experienced pilots. The good variety of food and drinks in all camps was plenty and tasty. All in all, a safari tour to remember, especially all those people who made it a success. Our special thanks go to Mwanaid."
"I would be delighted to offer a short review of our holiday experience. From meeting us at the airport to our departure a fortnight later, Penel, from the tour company, Anton, our safari guide, and Meckson, our Kilimanjaro guide, were kindness itself. Nothing was too much trouble, and everything ran like clockwork, even when we altered our plans! The holiday was well organized, from planning our journey up Mt. Kilimanjaro, through to which safari parks to visit and which hotels to stay at – all within our price range, I may add. The whole holiday was a total delight, with, of course, the friendliness of the Tanzanian people and the beauty of the country all adding to the experience. I can’t recommend this operator highly enough and will certainly return to them when we plan our next holiday (funds permitting). Hope this brief paragraph conveys how much we enjoyed the whole experience."
