Reviews

"The operator was thoroughly professional and helpful in every way with our pre-trip planning and the tour experience itself. Mwanaid was very easy to work with and showed a great facility with kids once we were in Tanzania. Huruma and Anton, our drivers and safari guides, were also great with the kids, and we felt very safe in the vehicles with them. Our guides during the mountain climb were patient, jovial, and clearly interested in our welfare. We had a small hitch with one part of our plan, but given that we were a group of 11 (including school-age kids) and that we had to change our schedule a month before the trip, it was impressive that everything else was flawless. Indeed, each time we needed to clarify something, the staff were quick to address the issue, even coming to the hotel to sort things out. We are grateful to the entire staff for their assistance and expertise in coordinating our trip, and we can recommend them to anyone else who would like to arrange a holiday to Tanzania."

"We decided to organize our journey to Africa via this operator. We did the order via the internet, and because this was our first time traveling to Africa, we were a little curious. We started with some questions to the company, and during the planning, we exchanged a lot of emails. The company was serious, knowledgeable, and offered a good price. They gave us relevant information about everything we asked. We experienced that the company had very good guides who were professional and well-informed. The Kilimanjaro trip and the safari were both well-organized. Everything was planned to our best. We were especially impressed by the food during the Kilimanjaro trip, considering the conditions. None of us became ill. We have no problem recommending this tour operator to others.

"The amount we saw and experienced in the six days of this camping tour was really amazing. We went to National Parks with differing vegetation and animals, and the climate varied from tropical to sub-arctic. Campsites were mostly fine, with one exception in the Serengeti – the very popular Pimbi camp, which had over 70 people, two long-drop toilets, and no water supply. We moved to Tumbili camp, which was a vast improvement. The tour staff taught us two rousing Tanzanian songs. Thank you!"

"We had a great time! John was very helpful."

"What a fantastic deal! I had a chef and a driver and a big 4x4 just for me! The parks visited were teeming with wildlife, and the driver, Fredy, was attentive and very competent. He was amazing and could spot game from phenomenal distances. Camping on the Serengeti was one of the most amazing experiences of my life. The facilities in the camping grounds are okay, the toilets suffer

"Just a few thoughts about our recent safari tour. Despite the initial pricing problem, I must say that the whole tour was very enjoyable, although not cheap. Very good and professional was the tour planning and the perfect logistics with dedicated personal involvement of Mwanaid. The transit hotels in Nairobi and Arusha were good and met the expected standard. The 'Kigongori Mobile Camp' was good, and all of us enjoyed the stay. This was also due to the pleasant camp crew and their personal touch. This includes our driver, John, who proved to be very experienced in finding the animals. The category 'luxury camp' is probably a bit on the high side, but we enjoyed it very much. 'Katavi Palahala' camp was definitely more on the luxury side. Management and staff were pleasant, and together with the good driver, made our stay a success. In both camps, we had the privilege to be more or less the only guests, so all the attention was directed to us. Lupita Island Resort was a memory of colonial luxury days – beautiful, different, and enjoyable. The resort management was professional, and the accommodation was something to remember. I also like to mention the well-organized air services and their experienced pilots. The good variety of food and drinks in all camps was plenty and tasty. All in all, a safari tour to remember, especially all those people who made it a success. Our special thanks go to Mwanaid."

"Being with a smaller operator was great because we were in a vehicle by ourselves. Our guide, Antoine, and our cook, Abou, were excellent. Antoine was very knowledgeable and experienced about the different game parks we traveled to. Abou is an excellent cook and very personable. The food was tasty, healthy, and hearty – we were never hungry. The sales department was the low point. Our sales rep was not timely with all the information we needed to prepare for the trip. For instance, I didn’t know the safari started in Arusha until after several discussions about the itinerary. Had I known, I would have booked tickets to Kilimanjaro instead of Dar Es Salaam. All that being said, we ended up having a great time."Operator Response: "We thank Samuel for his feedback and are pleased that he had an enjoyable safari. We will ensure all clients are aware of the start point of their safari in the future."

"Here is our feedback for our tour. We can say that everything was really perfectly organized. Through our whole tour, we were really happy and more than satisfied with the organization of our trip. It starts with perfect and really quick and helpful email contact from the beginning of our tour plans. Everything was going on right with our money and was organized as we agreed. On tour, our guide was really well-informed about nature and a perfect cook. We can really laud them and recommend everyone to do a tour with this operator. We’ve never thought that our trip would be this unforgettable as it was. Great thanks to the operator. It’s sure that we’ll contact them again for our next time in Africa."

"They provided a thoroughly enjoyable safari. Although I was nervous booking and transferring money overseas, to our pleasant surprise, everything went according to plan, including the arrangement of pre- and post-safari accommodation at the Impala Hotel in Arusha. We had a comfortable vehicle, and our tent was great – a very good size and kept us dry through storms, night after night. Apollo was our guide/driver and was extremely knowledgeable and proficient. He had to do some very challenging four-wheel driving owing to a lot of rain and got us through every time without a hitch (others were not so lucky!). We saw so much wildlife right up close and personal, including the Big 5 – and he was so patient when we just wanted to spend ages watching nature at its best. Our cook, Bereggi (sorry, I have no idea how he spells it?), was excellent also, providing absolutely fabulous meals!! The two of them made a trip to remember! Overall, it was an excellent 8 days which allowed us to see the best of what Tanzania can offer on safari."

"I have made a safari with this operator in Arusha – the tour was great, and the operator was very good."