Reviews

"Just a few thoughts about our recent safari tour. Despite the initial pricing problem, I must say that the whole tour was very enjoyable, although not cheap. Very good and professional was the tour planning and the perfect logistics with dedicated personal involvement of Mwanaid. The transit hotels in Nairobi and Arusha were good and met the expected standard. The 'Kigongori Mobile Camp' was good, and all of us enjoyed the stay. This was also due to the pleasant camp crew and their personal touch. This includes our driver, John, who proved to be very experienced in finding the animals. The category 'luxury camp' is probably a bit on the high side, but we enjoyed it very much. 'Katavi Palahala' camp was definitely more on the luxury side. Management and staff were pleasant, and together with the good driver, made our stay a success. In both camps, we had the privilege to be more or less the only guests, so all the attention was directed to us. Lupita Island Resort was a memory of colonial luxury days – beautiful, different, and enjoyable. The resort management was professional, and the accommodation was something to remember. I also like to mention the well-organized air services and their experienced pilots. The good variety of food and drinks in all camps was plenty and tasty. All in all, a safari tour to remember, especially all those people who made it a success. Our special thanks go to Mwanaid."

"We had a great time. All transport and accommodation were well organized, apart from the operator’s lodge on the first night. The Kilimanjaro trek was an amazing experience for both of us. It was well organized, and all our needs were met. The porters and guides were excellent. Benjamin and Christopher, the main guides, were brilliant and helped us reach the top. The food was good, and the campsites were of a good standard. Fabion was a nice guy but not experienced and got us lost a few times. Drivers need to take more initiative if animals are not being seen – they should know where to go! A full-day game drive to the sand river in Masai Mara or Serengeti would have been better than too many morning and evening drives. However, Martin was excellent and experienced and took us further out. We were always well looked after, especially when we became ill. We highly recommend this company for future trips. Thanks again for a wonderful vacation."Operator Response: "We appreciate your feedback and thank you for the constructive comments. We will ensure such issues do not happen again. Thank you for recommending us."

"This operator made our trip to Africa simply wonderful. They made all the arrangements, and we always felt like we were in good hands. The mountain guides and porters were diligent and knowledgeable. The cooks prepared delicious food, and the lodge we stayed at was clean, safe, and entertaining. For what we paid, we had an incredible experience. I would recommend them to all my friends."

"We had a great time! John was very helpful."

"Being with a smaller operator was great because we were in a vehicle by ourselves. Our guide, Antoine, and our cook, Abou, were excellent. Antoine was very knowledgeable and experienced about the different game parks we traveled to. Abou is an excellent cook and very personable. The food was tasty, healthy, and hearty – we were never hungry. The sales department was the low point. Our sales rep was not timely with all the information we needed to prepare for the trip. For instance, I didn’t know the safari started in Arusha until after several discussions about the itinerary. Had I known, I would have booked tickets to Kilimanjaro instead of Dar Es Salaam. All that being said, we ended up having a great time."Operator Response: "We thank Samuel for his feedback and are pleased that he had an enjoyable safari. We will ensure all clients are aware of the start point of their safari in the future."

I loved that Wonders of Creation Tours & Safarissent us a notebook full of useful information about our trip, along with a book of the animals of Tanzania, to get us excited about our journey. I felt like we were informed about what to pack and what we needed document-wise, and I felt that the staff at Deeper Africa were available to help us in anyway.The guides and accommodations were outstanding! Our tents were comfortable with beautiful furnishings and linens, comfortable beds, and gorgeous bathrooms. Each tent had a front porch, providing a lovely place to view the terrain and wildlife and to have morning coffee. The animals were amazing, as were the people of Tanzania who worked at the camps! Our guides were extremely knowledgeable, bright, and entertaining! Trip of a lifetime.

"This was a wonderful experience for my first time in Africa! Jane helped me customize the tour, and the accommodations were superb. Simon, the safari guide, was 'simply the best' at being at the right time and right place for game viewing and for his informative comments and knowledge of the area."

"It's nice to know someone is following up on how tourists are treated. First of all, we had a great time, and the tour provided was very good. Everything went off without any real problems. The guide was very good, and the porters were incredible. Overall, I would say I am very satisfied with the service provided. The one thing I would say I was unhappy with was that when it came to the last day of our trek and time to tip the porters, the number suddenly went from the 8 we had every night in our camp to 12! This left us with a bad aftertaste as we felt we were being tricked. I think to overcome this, the company organizing should tell you exactly how many porters/guides are accompanying the client and how much is expected at the end. I would recommend this operator to friends overall, though, and we found the girl we dealt mainly with, Neema, to be very helpful and friendly to deal with."Operator Response: "We are sorry for the confusion regarding the number of porters. The Machame route is usually climbed by 8 porters for two people, but the number can vary depending on the weight of the bags. In your case, there were 12 people climbing, including guides and cooks. We apologize for the mistake and will ensure this is clarified in the future."

The safari was fantastic – the best holiday I’ve ever experienced. Our guide was informative and taught Swahili along the way. The food at camps was delicious. 

"We had an amazing time and really loved our driver and cook. I will definitely let you know when we plan on coming back. Thanks for your help."